Return Policy
CatSizor
Last Updated on November 12th, 2020
1. RETURNS

If you’re not happy with your order, you can always return the item(s) within 30 days after the initial sale date. Please contact us at hello@catsizor.com 

We ask you to pay the shipping costs of shipping the item(s) back to us. The item(s) need to be unused and not damaged, in original retail packaging. 

We do not provide a label and do not provide re-imbursement for return shipping. We highly suggest shipping your package with shipment tracking so that you can confirm that it has been successfully delivered.

Returns must contain all items to be eligible for refund.
 
Each item that is returned must contain all packaging pieces including the box. Returns that are missing items are subject to a deduction on the return. Deductions are $5 per item missing with a max $20 deduction per box.
 
2. RESTOCKING FEE

All returns are subject to a deduction based on the original shipping and handling charge incurred for the product. This deduction applies even if a free shipping offer was applied to the customer order.

3. CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at hello@catsizor.com.